PI (Parenting Intelligence) Policy Addendum

1. Introduction & Scope

1.1 What This Addendum Covers

This document is a policy addendum specifically for PI (Parenting Intelligence), a feature within the Aiino app.

PI is a conversational AI feature designed for parents. It helps parents understand their child's behavior and reflect on their own parenting approaches through supportive, knowledgeable conversation.

Because PI interacts directly with parents and uses your responses to personalize its guidance, it involves data collection and processing that goes beyond what the core Aiino app does with children. This addendum provides the specific disclosures, consent requirements, and rights that apply when you use PI.

This addendum does not replace the Aiino Privacy Policy or Terms of Use. It builds on top of them. Everything in those documents still applies. Where there is a conflict between this addendum and the main policies regarding PI, this addendum takes priority.

1.2 Relationship to Existing Policies

The Aiino Privacy Policy covers data collection, security, retention, sub-processors, breach notification, and children's data protections across the entire app.

The Aiino Terms of Use covers the rules, rights, and responsibilities for using the app.

This addendum covers what those policies do not — specifically the additional data PI collects from parents, how that data is used to personalize the experience, your consent rights around that personalization, and the boundaries of what PI can and cannot do.

For topics already addressed in the main policies — including encryption, payment processing, device permissions, sub-processor lists, and breach procedures — please refer to the Aiino Privacy Policy and Terms of Use.

1.3 Key Definitions

“PI” refers to Parenting Intelligence, the conversational AI feature within Aiino designed for parents.

“Parent” refers to the parent or legal guardian using PI. PI is a parent-facing feature — children do not interact with PI.

“Session” refers to a single conversation with PI from start to finish.

“Onboarding Data” refers to the basic information you provide before PI begins — your first name, your child's first name or nickname, and your child's age.

“Personalization Profile” refers to the structured profile PI builds from your conversational responses to tailor its guidance to your situation. This profile includes both a human-readable summary and internal classifications that PI uses to calibrate its responses.

“Session Summary” refers to a brief, non-identifiable summary of your session that may be used to provide continuity when you return to PI. The session summary does not contain your full conversation or raw responses.

“Safety Flag” refers to an automatic alert generated when your responses suggest potential concerns around child safety or parent wellbeing. Safety flags are part of your personalization profile and are subject to the same retention and deletion policies.

2. What PI Is — And What It Is Not

2.1 Purpose of PI

PI is a supportive, conversational feature designed to help parents navigate everyday parenting challenges. It offers warmth, age-appropriate developmental context, and practical suggestions based on what you share during the conversation.

PI is meant to help you feel understood, give you perspective on why your child might be behaving a certain way, and offer one actionable thing you can try. That is the scope of what PI does.

2.2 PI Is Not a Professional Service

PI is not therapy, counseling, or clinical assessment. It does not diagnose conditions in you or your child. It does not provide psychological, psychiatric, medical, or therapeutic treatment. It does not create a clinical record or establish any form of professional-client relationship.

PI's conversational style is intentionally warm and supportive, but that should not be confused with professional care. No conversation with PI should be treated as a substitute for advice from a licensed therapist, counselor, psychologist, psychiatrist, pediatrician, or any other qualified professional.

2.3 When to Seek Professional Help

PI is built for everyday parenting moments — not for crisis situations or serious concerns.

If you are worried about your child's physical safety, emotional wellbeing, or development, please consult a qualified professional. If you are experiencing significant personal distress, feelings of hopelessness, or thoughts of self-harm, please reach out to a mental health professional or crisis service immediately.

PI may gently encourage you to seek professional support when your conversation touches on topics beyond its scope. It will never pretend to handle situations it is not equipped for.

2.4 AI Limitations

PI is powered by AI, and AI has limitations. Responses may occasionally be imperfect, incomplete, or not fully relevant to your specific circumstances. PI does not have lived experience, clinical training, or personal knowledge of your family beyond what you share in that conversation.

Your judgment as a parent always takes priority over anything PI suggests.

2.5 Limitation of Liability for PI's Responses

PI's suggestions are informational and supportive in nature only. They do not constitute professional advice of any kind — including medical, psychological, therapeutic, legal, or educational advice.

Nomisma LLC is not liable for any outcomes, consequences, or damages resulting from actions taken or decisions made based on PI's responses. By using PI, you acknowledge that you are solely responsible for how you apply any suggestions or perspectives PI provides.

This limitation applies to the fullest extent permitted by applicable law and is in addition to — not a replacement for — the general limitation of liability set out in the Aiino Terms of Use.

3. How PI Works

3.1 The Conversation Flow

When you use PI, the experience follows a simple structure designed to feel like a natural conversation rather than a questionnaire.

First, PI greets you and gives you space to share what is on your mind. Then, PI asks you a small number of conversational questions about your parenting experience and your child. These questions are selected based on your child's age to ensure they are relevant to the developmental stage your child is currently in. After you have answered, PI uses your responses to personalize the rest of the conversation — adjusting its tone, its suggestions, and how it frames things to be more relevant to your specific situation.

From that point on, you can continue the conversation for as long as you like.

If PI experiences a technical interruption during your session — such as a connectivity issue or a service outage — your conversation data up to that point is retained according to the same retention policies described in Section 8. You may need to start a new session, and PI will use your session summary (if available) to provide continuity.

3.2 How Your Responses Are Used

Your answers to PI's questions are analyzed to build a personalization profile. This profile helps PI understand your parenting context so it can respond in a way that is genuinely useful to you rather than generic.

The personalization process involves drawing conclusions from what you share. For example, if you describe frequently raising your voice when frustrated, PI may conclude that you are dealing with parenting fatigue and adjust its tone to be gentler and its suggestions to be smaller. This is inference — PI interprets what you share to personalize the experience — but it does not access or assume information from any source outside of your conversation.

You do not see the full personalization profile during the conversation. PI simply uses it behind the scenes to shape how it talks to you. Your rights to access and delete this profile are covered in Section 12.

3.3 Personalization, Not Evaluation

It is important to understand what PI is doing with your responses and what it is not doing.

PI is personalizing a conversation. It is adjusting how it talks to you so that its suggestions are more relevant and its tone feels right for your situation. This is similar to how a knowledgeable friend would adjust their advice depending on who they are talking to.

PI is not evaluating you in a clinical sense. It is not grading your parenting. It does not produce a diagnostic outcome or a clinical score. However, as part of the personalization process, PI does internally classify your responses to determine how best to tailor the conversation. These internal classifications are not shown to you during the conversation and exist solely to make PI more helpful. If you request access to your personalization profile (see Section 12), you will receive a human-readable summary of what PI understood from your conversation. The raw internal classifications are also available upon specific request.

3.4 What PI Sends to Our AI Provider

To generate its responses, PI sends conversational context — including your personalization profile — to our AI language model provider. This is necessary for PI to produce relevant, personalized responses.

In addition to your conversational data and personalization profile, PI also sends its own knowledge base — which includes general child development information for different age groups — as part of the instructions that guide how PI responds. This knowledge base contains no user data; it is general developmental reference material.

This data is subject to the same protections described in the Aiino Privacy Policy regarding AI sub-processors. Our AI provider is contractually prohibited from storing your data beyond what is needed to generate a response, and is prohibited from using your data to train AI models or for any other independent purpose.

No personally identifiable information beyond what is necessary for the conversation is included in what is sent to the AI provider.

3.5 Safety Detection

PI includes built-in safety detection. If something you share during the conversation suggests a potential concern around your child's safety or your own wellbeing, PI may adjust its response to acknowledge the concern, offer supportive guidance, or encourage you to seek professional help.

When a potential concern is detected, PI generates a safety flag as part of your personalization profile. This flag is subject to the same retention and deletion policies as all other PI data. Safety flags are not stored separately or treated differently from the rest of your profile.

How safety detection works and what happens when it is triggered is covered in detail in Section 7.

4. Data PI Collects From You

4.1 PI Collects Parent Data

Unlike most features in the Aiino app — which are designed for children — PI is a parent-facing feature. This means the data PI collects comes from you, the parent, not from your child.

This is an important distinction. The Aiino Privacy Policy primarily addresses how we handle your child's data. This section specifically addresses the additional data PI collects from you as a parent.

4.2 Onboarding Data

Before PI begins the conversation, you provide three pieces of information:

Your first name — so PI can address you personally.

Your child's first name or nickname — so PI can reference your child naturally in conversation.

Your child's age — so PI can select age-appropriate questions and provide developmentally relevant guidance.

That is all the onboarding data PI collects. No email, no phone number, no date of birth, no address, no sensitive personal identifiers beyond what is listed above.

4.3 Conversational Data

During your conversation with PI, everything you type is processed as conversational data. This includes your responses to PI's questions and anything else you choose to share during the session.

PI uses this conversational data for two purposes only:

To generate relevant, personalized responses during the session.

To build a personalization profile that shapes how PI talks to you within that session.

PI does not use your conversational data for advertising, marketing, or any purpose unrelated to providing you with the PI experience.

4.4 Personalization Profile

Based on your responses, PI builds a personalization profile. This profile is a structured summary of your parenting context as understood from the conversation. It includes a human-readable narrative summary of your parenting approach and your child's likely experience, as well as internal classifications that PI uses to calibrate its tone and suggestions.

The internal classifications categorize your responses along dimensions such as consistency, emotional responsiveness, warmth, and boundary-setting. These classifications are not value judgments — they are calibration tools that help PI tailor its conversation to your situation.

The personalization profile is generated automatically from your responses. It is used solely to tailor PI's conversation to your situation.

4.5 What PI Does Not Collect

PI does not collect your email address, phone number, date of birth, physical address, or financial information — your Aiino account handles those separately.

PI does not collect any data directly from your child. Your child does not interact with PI.

PI does not access your device camera, microphone, contacts, photos, or location.

PI does not collect data from any source outside of what you voluntarily share during the conversation.

5. How PI Personalizes Your Experience

5.1 The Purpose of Personalization

Every parent's situation is different. A suggestion that works for one family may not work for another. PI personalizes its responses so that the guidance you receive reflects your specific circumstances rather than being one-size-fits-all advice.

Personalization is the core of what makes PI useful. Without it, PI would give the same generic responses to every parent regardless of their parenting style, their child's age, or what is actually going on in their family.

5.2 What Personalization Is Based On

PI's personalization is based entirely on what you share during the conversation. It does not pull data from other parts of the Aiino app, from external sources, or from any prior sessions (except for the session summary described in Section 8.6, if you are a returning user).

Specifically, PI personalizes based on:

The age of your child, which you provide during onboarding.

Your responses to the conversational questions PI asks you.

Anything else you choose to share during the conversation.

PI draws conclusions from what you share to personalize the experience. For example, PI may infer your general parenting approach, your child's likely emotional needs, or the overall tone of your home environment based on how you describe specific situations. These inferences are made solely from the information you provide — PI does not access or assume information from sources outside your conversation.

5.3 How Personalization Affects Your Experience

Once PI has enough context from your responses, it adjusts three things:

Tone — how PI speaks to you. For example, if your responses suggest you are feeling overwhelmed, PI will keep its responses shorter and gentler rather than adding to your load. If your responses suggest you are confident and looking for advanced strategies, PI will match that energy.

Framing — how PI explains things. PI adjusts the way it presents developmental context and parenting concepts based on what seems most relevant and helpful for your situation.

Suggestions — what PI recommends. The practical actions PI offers are selected to fit the patterns it has identified in your conversation.

5.4 Personalization Is Not Scoring or Grading

PI does not grade your parenting as good or bad. PI does not rank you against other parents. There is no pass or fail.

As part of the personalization process, PI does internally classify your responses to determine the most helpful way to respond. For example, PI may classify a response as indicating strong warmth or inconsistent boundary-setting. These classifications are calibration tools — not judgments. They exist to make the conversation better, not to evaluate you.

You do not see these classifications during the conversation. If you request access to your personalization profile (see Section 12), you will receive a human-readable summary. The raw classifications are also available upon specific request.

5.5 Informed Consent for Personalization

By using PI, you consent to having your responses analyzed — including through inference and classification — for the purpose of personalizing your experience. This consent is specific to PI and is separate from any consent you have provided for other Aiino features.

You have the right to withdraw this consent at any time. If you withdraw consent, PI will no longer be able to personalize its responses to you, and your personalization profile will be deleted. You can continue using PI without personalization, but the experience will be more generic.

How to manage your consent is covered in Section 6.

6. Consent for Personalization

6.1 What You Are Consenting To

When you use PI, you are consenting to the following:

That your responses to PI's conversational questions will be analyzed and classified to build a personalization profile.

That this personalization profile — including internal classifications — will be used to tailor PI's tone, framing, and suggestions to your situation.

That your personalization profile will be shared with our AI language model provider as part of the instructions for generating responses, subject to the protections described in the Aiino Privacy Policy.

That PI includes built-in safety detection which may generate safety flags based on what you share, as described in Section 7.

That a brief session summary may be retained to provide continuity if you return to PI, as described in Section 8.6.

This consent is presented to you before your first PI conversation begins. You must actively agree before PI proceeds.

6.2 Consent Is Separate From Your Aiino Account Consent

The consent you provide to use PI is separate from the consent you provided when you created your Aiino account.

Your Aiino account consent covers your child's use of the app, data collection related to your child, and the general terms of the service.

PI consent specifically covers the collection and use of your data as a parent within the PI feature. You can use the rest of the Aiino app without ever consenting to PI.

6.3 You Can Withdraw Consent at Any Time

If you change your mind about PI's personalization, you can withdraw your consent at any point. Withdrawal does not affect your Aiino account or your child's access to the app.

When you withdraw consent:

Your personalization profile is deleted.

Any conversational data from PI sessions is deleted in accordance with our retention schedule.

Your session summaries are deleted.

You can still use PI, but responses will no longer be personalized to your situation.

You can re-consent later if you choose, but a new personalization profile will be built from scratch — previous data is not recoverable once deleted.

6.4 How to Manage Your Consent

You can manage your PI consent through the following methods:

In the Aiino app — go to Settings, then Privacy, then PI Preferences. From there you can view your consent status, withdraw consent, or re-consent.

By contacting us — email info@aiino.ai with the subject line “PI Consent” and include the email address associated with your Aiino account. We will process your request within 7 days.

6.5 Consent for Minors Using the App

PI is a parent-only feature. Children do not interact with PI and no consent is required from or on behalf of your child to use PI.

However, because PI asks about your child's behavior and builds part of its personalization profile around your child's likely experience, your PI consent also covers the indirect use of information about your child as shared by you during the conversation.

No data is collected directly from your child through PI.

7. Safety Detection & Boundaries

7.1 Why PI Includes Safety Detection

Parenting conversations can sometimes touch on sensitive or concerning topics — not because you are doing anything wrong, but because parenting is complex and real life does not always stay within comfortable boundaries.

PI includes built-in safety detection so that when a conversation touches on something that may require more than PI can offer, it responds appropriately rather than ignoring the concern or continuing as if everything is routine.

7.2 What May Trigger a Safety Response

PI may adjust its response or encourage you to seek professional support if your conversation includes topics such as:

A child being physically harmed or at risk of physical harm.

A parent expressing feelings of hopelessness, severe distress, or thoughts of self-harm.

A child who may be in immediate danger.

Situations involving domestic violence, custody conflict, addiction, or serious illness.

Concerns about a child's development or behavior that require professional evaluation.

PI does not monitor or scan your conversation for keywords in the way a content filter might. Safety detection is part of how PI understands and responds to the overall context of what you share.

7.3 What Happens When a Concern Is Detected

When PI identifies a potential concern in your conversation, it may do one or more of the following:

Acknowledge the concern with care and without judgment.

Pause its usual guidance to focus on what matters most in that moment.

Offer a single supportive suggestion relevant to the situation.

Encourage you to reach out to a qualified professional, a crisis service, or a trusted person in your life.

Be honest about the limits of what PI can help with.

PI will never ignore a serious concern to keep the conversation comfortable. It will also never overreact or make assumptions about your situation beyond what you have shared.

When a safety concern is detected, PI generates a safety flag as part of your personalization profile. This flag is stored and deleted under the same policies as all other PI data — it is not treated differently or retained longer.

7.4 What PI Will Not Do

PI will not contact anyone on your behalf. PI does not notify authorities, emergency services, or any third party based on what you share in a conversation.

PI will not diagnose you or your child with any condition.

PI will not make mandatory reports. PI is not a mandated reporter and does not operate under any mandatory reporting framework.

PI will not lock you out of the feature or restrict your access based on what you share. Your conversation with PI is your space.

7.5 PI's Role Has Limits

PI is designed to be a helpful first step — not the last step. When something comes up that is beyond PI's scope, the most responsible thing PI can do is tell you honestly and point you in the right direction.

PI can listen, acknowledge, and support. PI cannot intervene, treat, or resolve serious situations. That is not a flaw in the product — it is an intentional boundary that exists to keep you and your family safe.

If you ever feel that PI's response to a sensitive topic was unhelpful or inappropriate, please let us know at info@aiino.ai with the subject line “PI Feedback.” We take every report seriously and use feedback to improve how PI handles these moments.

8. Data Storage, Retention & Deletion

8.1 How PI Sessions Work at Launch

At launch, PI operates primarily on a session-based model. Each conversation is a standalone session. When a session ends, PI does not carry the full conversation into your next session.

However, PI does retain a brief session summary (see Section 8.6) so that when you return, PI has basic context about your previous interaction. This summary does not contain your full conversation or raw responses — it is a short, non-identifiable overview that allows PI to provide some continuity.

8.2 What Is Stored During a Session

While a PI session is active, the following data is held temporarily to make the feature work:

Your onboarding data — your first name, your child's name or nickname, and your child's age.

Your conversational responses — everything you type during the session.

Your personalization profile — including the human-readable summary and internal classifications.

Any safety flags generated during the session.

This data exists for the duration of the session and is subject to the retention periods described below.

8.3 Retention Periods

PI session data follows the same retention framework described in the Aiino Privacy Policy, with the following specifics:

Conversational data from PI sessions is retained for the same period you have selected for transcript retention in your Aiino account settings — 7 days, 30 days, or 90 days. The default is 30 days.

Personalization profiles are retained for the same period as conversational data. When your conversational data is deleted, your personalization profile from that session is deleted with it.

Onboarding data provided for a PI session is retained only as long as the associated session data is retained.

Session summaries (see Section 8.6) are retained for as long as your PI feature is active. They are deleted when you withdraw PI consent or delete your PI data.

After the retention period expires, all PI session data is permanently deleted or irreversibly anonymized.

8.4 Deletion Rights

You do not need to wait for the retention period to expire. You can request deletion of your PI data at any time.

You can delete PI data through the Aiino app — go to Settings, then Privacy, then PI Data, and select Delete.

You can email us at info@aiino.ai with the subject line “Delete PI Data” and include the email address associated with your Aiino account.

When you request deletion:

All PI conversational data is deleted.

All personalization profiles from PI sessions are deleted.

All safety flags from PI sessions are deleted.

All session summaries are deleted.

Deletion from live systems is completed within 30 days of your request. Once deleted, this data cannot be recovered.

8.5 Deleting Your Aiino Account

If you delete your Aiino account entirely, all PI data is included in that deletion. You do not need to delete PI data separately before closing your account.

The account deletion process and timelines described in the Aiino Privacy Policy apply to PI data as well.

8.6 Session Summaries & Returning Users

When a PI session ends, PI generates a brief session summary. This summary captures the general themes of your conversation — such as the topics discussed and the broad direction of PI's guidance — without retaining your full conversation or raw responses.

When you return to PI for a new session, this summary is used to provide basic continuity so that PI can reference your previous interaction without requiring you to start entirely from scratch.

Session summaries do not contain your exact words, your personalization classifications, or any detailed record of the conversation. They are designed to provide enough context for continuity while minimizing the data retained between sessions.

You can delete your session summaries at any time through Settings, then Privacy, then PI Data. If you delete your session summaries, your next PI session will start fresh with no prior context.

8.7 Anonymized Data for Product Improvement

We may analyze PI usage patterns in aggregate to improve the product. This includes understanding which types of questions generate the most helpful responses, where conversations tend to drop off, and how different features are used across our user base.

This analysis uses only anonymized, aggregated data. It does not include your name, your child's name, your specific conversation content, or any information that could identify you or your family. Your individual responses are never used for product improvement in an identifiable form.

We do not store your raw conversational responses for this purpose. Anonymized analytics are derived from aggregate patterns, not from individual conversations.

8.8 Internal Access to PI Conversations

Your PI conversations are not routinely accessed, read, or reviewed by any member of our team. PI operates as an automated system — no human is monitoring your conversation while it happens or reviewing it afterward under normal circumstances.

The only situations in which a member of our team may access your PI conversation data are:

If you specifically request human review of your personalization profile under Section 12.6.

If we are required to do so by a valid legal order, court order, or law enforcement request.

If access is necessary to investigate a credible report of misuse under Section 10.4.

In any of these cases, access is limited to the minimum data necessary, is conducted by authorized personnel only, and is logged for accountability.

8.9 What Changes in Future Phases

In future updates, we plan to introduce features such as enhanced returning parent memory, which would allow PI to retain richer context across sessions for a more personalized ongoing experience.

If and when these features are introduced:

This addendum will be updated before the features go live.

You will be notified in advance and given the opportunity to review the changes.

New consent may be required for features that involve more persistent storage of PI data across sessions.

You will always have the option to continue using PI in its current session-summary mode without enhanced persistent memory.

We will not retroactively apply persistent storage to data from sessions that occurred before the feature was introduced.

9. AI Provider & Data Processing

9.1 How PI Uses an AI Provider

PI generates its conversational responses using a large language model hosted by a third-party AI provider. When you interact with PI, the text of your conversation — including your personalization profile — is sent to this provider so it can generate a relevant response.

This is the only external service PI uses. The rest of PI's processing — including the analysis of your responses and the building of your personalization profile — happens on our own servers.

9.2 What Is Sent to the AI Provider

To generate each response, PI sends the following to the AI provider:

The conversational context — what you and PI have said during the session.

Your personalization profile — so the AI can tailor its response to your situation.

PI's instructions and knowledge base — the rules, tone, and developmental reference material that define how PI behaves. This knowledge base contains general child development information and is not derived from any user's data.

We do not send your email address, your Aiino account details, your payment information, or any data from your child's use of the Aiino app.

9.3 What the AI Provider Cannot Do

Our AI provider is bound by contractual agreements that prohibit them from:

Storing your conversational data beyond what is needed to generate a response.

Using your data to train, improve, or develop their own AI models.

Sharing your data with any third party.

Using your data for any purpose other than generating PI's response in that session.

Accessing your data independently — they process it only under our instructions.

These protections are consistent with those described in the Aiino Privacy Policy for all AI sub-processors.

9.4 No Training on Your Data

Your PI conversations are not used to train any AI model — not by us and not by our AI provider.

At launch, PI does not use any individual parent's data to improve or fine-tune the AI. If this changes in a future phase, this addendum will be updated, you will be notified in advance, and new consent will be required before any such use begins.

9.5 Changes to Our AI Provider

If we change our AI language model provider, we will update the Aiino Privacy Policy and this addendum to reflect the new provider. You will be notified in advance of any such change, as your conversational data would be processed by a different entity.

Any new provider will be subject to the same contractual protections described in this section. We will not downgrade the level of protection applied to your data when changing providers.

9.6 Sub-Processor Details

For a complete list of third-party service providers that process data on our behalf — including our AI provider, cloud hosting, and other infrastructure partners — please refer to Section 5 of the Aiino Privacy Policy.

PI does not introduce any additional sub-processors beyond those already disclosed in the main Privacy Policy. If that changes in the future, this addendum and the Privacy Policy will both be updated, and you will be notified in accordance with our change notification procedures.

10. Acceptable Use of PI

10.1 Intended Use

PI is designed for one purpose — to support parents in understanding their child's behavior and reflecting on their own parenting approach through conversation.

PI is intended to be used by the parent or legal guardian who created the Aiino account. It is not intended for use by children, by other family members on your behalf, or by anyone who is not the account holder.

PI is intended for users aged 18 and older. If you are under 18, you may not use PI. This restriction exists because PI collects data directly from the user, and different privacy protections apply to users under 18 under laws such as COPPA, CCPA, and the Indian DPDP Act.

10.2 What You Agree Not to Do

By using PI, you agree that you will not:

Attempt to extract, manipulate, or reverse-engineer PI's underlying instructions, system behavior, or response logic.

Use PI to generate content that is illegal, harmful, abusive, or threatening.

Attempt to bypass PI's safety boundaries or guardrails through misleading, manipulative, or bad-faith prompts.

Use PI to seek or obtain clinical diagnoses for yourself or your child.

Misrepresent PI's responses as professional advice — including medical, psychological, legal, or therapeutic advice — to any third party.

Use PI on behalf of someone else's child without that person's knowledge and consent.

Use PI to gather information, build a narrative, or generate content intended for use in custody disputes, legal proceedings, or any adversarial context involving a co-parent or family member. PI is designed to support parenting, not to serve as evidence or ammunition in a legal or personal conflict.

Record, republish, or commercially distribute PI's responses without our written permission.

Use PI in any way that could endanger the safety or wellbeing of a child.

10.3 Consequences of Misuse

If we determine that PI is being used in a way that violates this section, we may take one or more of the following actions:

Issue a warning to your account.

Temporarily suspend your access to PI.

Permanently disable your access to PI.

Terminate your Aiino account entirely, in accordance with the termination provisions in the Aiino Terms of Use.

The action we take will depend on the nature and severity of the misuse. Serious violations — particularly anything that could compromise child safety — may result in immediate termination without prior warning.

10.4 Reporting Misuse

If you become aware of anyone using PI in a way that violates these terms or that could put a child at risk, please contact us immediately at info@aiino.ai with the subject line “PI Misuse Report.”

We take all reports seriously and will investigate promptly.

11. Cultural Sensitivity & Content Boundaries

11.1 Respect for How You Parent

We recognize that parenting looks different across cultures, communities, and families. PI is designed to respect that diversity rather than impose a single standard of what “good parenting” looks like.

PI will not judge your cultural practices. It will not tell you that your way of parenting is wrong because it differs from a particular cultural norm. It will meet you where you are and work within your context.

11.2 One Non-Negotiable

There is one area where PI does not flex — the physical safety of children.

Regardless of cultural context, family tradition, or personal belief, PI will always prioritize a child's physical safety. If a conversation involves a child being physically harmed or at risk of harm, PI will respond with care but will not treat it as a matter of cultural perspective.

This is the only non-negotiable boundary PI holds. Everything else is approached with openness and respect.

11.3 How PI Handles Sensitive Situations

Parenting does not happen in a vacuum. Sometimes conversations with PI will touch on difficult topics — divorce, custody, illness, grief, financial stress, addiction, domestic conflict, or other painful realities.

When this happens, PI will:

Acknowledge the situation honestly and without minimizing it.

Be transparent about what it can and cannot help with.

Focus on the one aspect of the situation where PI can actually be useful — usually the parenting dimension.

Encourage you to seek appropriate professional or community support for everything else.

PI will not pretend to be equipped for things it is not equipped for. It will not offer legal advice on custody. It will not provide medical guidance on a diagnosis. It will not act as a crisis counselor. It will be honest about its limits every time.

11.4 What PI Will Never Do

To be clear about PI's content boundaries, PI will never:

Diagnose you or your child with any condition — medical, psychological, or developmental.

Label you as a “bad parent” or use any language intended to shame or judge.

Promise specific outcomes — PI cannot guarantee that following its suggestions will produce a particular result.

Argue with you — if you disagree with PI's perspective, it will respect that and move on.

Take sides in a conflict between parents or family members.

Make claims about your child that go beyond what you have shared in the conversation.

These are permanent boundaries built into how PI operates, not guidelines it tries to follow. They are part of PI's design.

12. Your Rights as a PI User

12.1 Your Rights Apply to PI Data Specifically

In addition to the rights you already have under the Aiino Privacy Policy regarding your account and your child's data, you have specific rights over the data PI collects from you as a parent.

These rights apply to your onboarding data, your conversational data, your personalization profile (including internal classifications), your session summaries, and any safety flags generated during your PI sessions.

12.2 Right to Access Your Personalization Profile

You have the right to see what PI understood from your conversation. You can request a copy of your personalization profile from any PI session that is still within your chosen retention period.

By default, you will receive a human-readable summary of what PI understood — written in plain language, without technical labels or jargon.

If you specifically request the raw internal classifications (the technical data PI uses to calibrate its responses), we will provide those as well. These include classification categories and calibration tags that may not be self-explanatory without context — we will include a brief explanation of what they mean.

To request access, go to Settings, then Privacy, then PI Data, then View Profile in the Aiino app. Or email info@aiino.ai with the subject line “PI Data Access Request.”

We will provide your data within 30 days of your request, usually much sooner.

When you request your data, it will be provided in a commonly used, machine-readable format (such as JSON or PDF) so that you can review, store, or transfer it as you see fit. This is consistent with data portability requirements under applicable privacy laws.

12.3 Right to Delete Your PI Data

You have the right to delete your PI data at any time without deleting your Aiino account. This includes all conversational data, personalization profiles, session summaries, and safety flags from your PI sessions.

To request deletion, go to Settings, then Privacy, then PI Data, then Delete in the Aiino app. Or email info@aiino.ai with the subject line “Delete PI Data.”

Deletion from live systems is completed within 30 days. Once deleted, this data cannot be recovered.

12.4 Right to Correct or Dispute Your Profile

If you review your personalization profile and believe it does not accurately reflect what you shared during the conversation, you have the right to dispute it.

You can contact us at info@aiino.ai with the subject line “PI Profile Dispute” and explain what you believe is inaccurate. We will review your request and either correct the profile or explain why we believe it is consistent with the information you provided.

Alternatively, you can simply delete the profile and start a new PI session. Since each session builds a fresh profile, a new conversation gives PI a new opportunity to understand your situation.

12.5 Right to Opt Out of Personalization

You have the right to use PI without personalization. If you opt out, PI will still be available to you, but its responses will be general rather than tailored to your situation.

To opt out, go to Settings, then Privacy, then PI Preferences, then Disable Personalization in the Aiino app.

You can re-enable personalization at any time. If you do, PI will build a new profile from your next conversation — it will not attempt to recover any previously deleted data.

12.6 Right to Request Human Review

If you feel that PI's personalization of your experience was unfair, inaccurate, or inappropriate, you have the right to request that a human member of our team review how your data was processed.

To request human review, email info@aiino.ai with the subject line “PI Human Review Request.” Include a description of your concern and, if possible, the approximate date of the PI session in question.

We will acknowledge your request within 7 days and complete the review within 30 days. You will receive a written response explaining the outcome.

12.7 How These Rights Relate to Your Other Rights

Your PI-specific rights are in addition to — not a replacement for — the rights you hold under the Aiino Privacy Policy, including your rights under COPPA, CCPA, Indian IT Act, and any applicable state or national privacy laws.

If you delete your entire Aiino account, all PI data is included in that deletion automatically. You do not need to exercise PI-specific deletion separately before closing your account.

For a full overview of your privacy rights across the Aiino app, please refer to Section 10 of the Aiino Privacy Policy.

13. Future Updates & New Features

13.1 PI Will Evolve

PI is launching with a focused set of capabilities. Over time, we plan to introduce new features that enhance the experience. This section tells you what we are planning and how we will handle the policy implications of those changes.

13.2 Planned Future Features

The following features are on our roadmap. None of these are active at launch.

Enhanced returning parent memory — allowing PI to retain richer context across sessions for a more personalized ongoing experience, beyond the current session summary.

Fine-tuned AI model — embedding PI's behavior into a custom AI model for improved response quality and reduced processing overhead.

Multilingual support — making PI available in languages beyond English.

Voice input — allowing you to speak to PI instead of typing.

Co-parent mode — allowing two parents or guardians to use PI in relation to the same child.

These features are planned but not guaranteed. Timelines, scope, and availability may change.

13.3 How We Will Handle Policy Changes

When a new PI feature is introduced that affects how your data is collected, used, stored, or shared, we will follow this process:

We will update this addendum before the feature goes live.

We will notify you at least 30 days in advance via email and in-app notification.

We will clearly explain what is changing, why, and how it affects your data.

If the new feature requires data processing that goes beyond your existing consent, we will ask for new consent before enabling the feature. The feature will remain off for you until you actively agree.

You will always have the option to continue using PI without adopting the new feature.

13.4 No Retroactive Changes

We will never apply new data practices retroactively to data collected under a previous version of this policy.

If a future feature involves persistent data storage across sessions, it will only apply to sessions that occur after you have consented to that feature. Data from your earlier sessions will not be pulled into the new system without your explicit agreement.

13.5 Staying Informed

You can check the current version of this addendum at any time at aiino.ai/pi-policy.

A change log of all updates to this addendum will be maintained at aiino.ai/pi-policy-changes. Each entry will include the date, a summary of what changed, and whether the change was material or non-material.

If you have questions about any upcoming changes, you can contact us at info@aiino.ai with the subject line “PI Policy Question.”

14. Contact & Grievance

14.1 PI-Specific Questions

If you have any questions, concerns, or feedback specifically about PI, please contact us:

Email: info@aiino.ai

Subject lines for faster routing:

“PI Question” — for general inquiries

“PI Feedback” — for feedback about your experience

“PI Data Access Request” — for data access

“Delete PI Data” — for deletion requests

“PI Profile Dispute” — for accuracy concerns

“PI Human Review Request” — for human review of your data

“PI Consent” — for consent-related requests

“PI Misuse Report” — for reporting misuse

Phone: +1 510 565 0510

Mailing Address: Nomisma LLC, 33438 13th St, Union City, California 94587, United States.

14.2 Response Times

We aim to respond within the following timeframes:

General questions and feedback — within 48 hours.

Data access requests — within 30 days, usually much sooner.

Deletion requests — completed within 30 days.

Profile disputes — acknowledged within 7 days, resolved within 30 days.

Human review requests — acknowledged within 7 days, completed within 30 days.

Consent changes — processed within 7 days.

Misuse reports — investigated promptly, acknowledgment within 48 hours.

14.3 Grievance Officer for Indian Users

If you are located in India and wish to raise a formal grievance regarding PI, you may contact our designated Grievance Officer as required under Indian law.

Email: info@aiino.ai with the subject line “Grievance — India — PI.”

We will acknowledge your grievance within 48 hours and provide a resolution within 30 days.

For full details on our grievance redressal process for Indian users, please refer to Section 13.5 of the Aiino Privacy Policy.

14.4 Regulatory Contacts

If you believe your privacy rights have been violated through your use of PI and you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority.

For users in the United States — the Federal Trade Commission at ftc.gov/complaint or your state Attorney General.

For users in India — the Ministry of Electronics and Information Technology at meity.gov.in, or the Data Protection Board of India when established under the DPDP Act.

For users in other jurisdictions — the applicable data protection or consumer protection authority in your country.

We will cooperate fully with any regulatory inquiry and will assist you with the complaint process if you need help. Email info@aiino.ai with the subject line “Complaint Assistance” and we will provide guidance.

14.5 This Is a Living Document

This addendum is version 2.1. It will be reviewed and updated as PI evolves. The current version is always available at aiino.ai/pi-policy.

Current version: 2.1

Effective date: To be confirmed at launch

Next scheduled review: Six months after launch