Absolutely. You can upgrade or downgrade your plan at any time from your account dashboard. Changes take effect immediately and billing is prorated — you only pay for what you use.
Your kid's progress, created stories, and profile data are saved for 30 days after cancellation. If you resubscribe within that window, everything is exactly as you left it.
You'll get a friendly notification when you're close to your monthly story limit. You can either wait for the next billing cycle to reset, or upgrade to a higher plan instantly.
We accept all major credit cards (Visa, Mastercard, Amex), as well as PayPal and Apple Pay. All payments are processed securely via Stripe.
Yes! Annual plans save you up to 20% compared to monthly billing. You can switch to annual billing at any time from your account settings.
You can cancel anytime from your account dashboard under Settings → Subscription → Cancel Plan. No phone calls, no hoops — just one click.
Cancel at any point before your next billing date to avoid the next charge. Your access continues until the end of the current paid period.
No. You keep full access until the end of your current billing period, even after cancelling. We don't cut you off mid-cycle.
We offer a 7-day money-back guarantee for new subscribers. After that period, refunds are handled case-by-case — reach out to our support team and we'll do our best to help.
Your kid's progress, stories, and data are retained for 30 days after cancellation. After that, data is permanently deleted in line with our privacy policy and COPPA regulations.
Yes. Every piece of content, every AI response, and every interaction is purpose-built for ages 3–9. There is no open internet access, no user-generated content, and no social features.
Never. We collect only the minimum data needed to run the app. We never sell data, never share it with advertisers, and never use it to train AI models. Your child's data is yours.
No. Our AI is strictly filtered and trained specifically for young kids. All content undergoes continuous safety review. Plus, there is no open search or browsing capability.
From your parent dashboard you can: set daily screen time limits, schedule breaks, review all AI conversations, manage which features are accessible, and lock/unlock the profile remotely.
Absolutely. Aiino is fully COPPA (Children's Online Privacy Protection Act) compliant. We implement strict data minimisation, parental consent, and deletion protocols as required by law.
Yes. The free plan includes AI Arena access, 10 story creations, 50 3D models, and a basic parental dashboard — no credit card required. Upgrade anytime for unlimited features.
Aiino is designed specifically for children aged 3–9. Every feature, animation, and piece of content is developed with this age group in mind, in collaboration with educators and child-development experts.
Not at all. For our youngest users (ages 3+), Aiino uses voice guidance, large visuals, and simple tap interactions. Reading ability is not required to enjoy any core feature.
YouTube Kids is built for watch time. Aiino is built for learning, creativity, and wellbeing. There is no algorithm, no autoplay, no ads, and no passive consumption — every interaction is intentional and educational.
Yes. You can create separate child profiles under one parent account. Each profile has its own progress, stories, and age-appropriate settings — perfect for families with multiple children.